Terms of service

These terms cover using this website and the basis on which I quote for work. Written to be read, not to be impressive.

1. Who you're dealing with

TTJ Systems Ltd, registered in England and Wales, company number 16940232. Registered office: 86–90 Paul Street, London, England, EC2A 4NE. Email ttj.systems.ltd@gmail.com.

TTJ Systems Ltd is not VAT registered, so no VAT is charged on the prices shown.

2. Prices on this website are guides, not offers

The figures shown are indicative ranges to help you work out whether it's worth a conversation. They are not a binding offer and nothing on this page forms a contract.

A price only becomes firm when I send you a written quote for your specific job. That quote is valid for 30 days and sets out what's included and what isn't.

3. How work is actually agreed

Any work I do for you is governed by a separate signed agreement — a Build Agreement for a website, or a Maintenance Agreement for a monthly plan. You'll see both before you commit to anything, and nothing is payable until one is signed.

If anything in those agreements conflicts with these terms, the signed agreement wins.

3a. How a build actually runs, start to finish

Set out step by step so there's no ambiguity about who does what and when it becomes yours.

1. You open the accounts, I guide you through it. Domain, hosting, GitHub repository, and a Stripe account if it's a shop — all opened in your business's name, not mine. Stripe in particular has to be opened by you, because it verifies the account holder's identity. You then invite me in as a developer where I need access, and you can remove me at any time without affecting the site.
2. I design and build it and put it on a temporary web address so you can see it working on your phone before you're asked for a further payment.
3. You review and I change it over email or WhatsApp until you're happy.
4. On the final payment clearing, ownership of the finished site transfers to you. Because the accounts were yours from the start, there are no passwords to hand over — only my developer access, which you can remove or keep as you prefer.
5. You accept the handover by confirming in writing that you've received the logins and can sign in.

Nothing is held back. Nothing stays in a TTJ Systems account. From that point the website, the accounts and the code are yours, and you could take them to another developer the same afternoon.

The one thing that may remain is collaborator access to your hosting and repository, so that changes you ask for can be made quickly. That's optional, it costs nothing, and you can remove it yourself at any time without affecting the site.

3b. How you can pay

Whichever is easiest for you. None of these carry a surcharge:

• Bank transfer — preferred. Details are on the invoice, payable to TTJ Systems Ltd.
• Cash — a receipt is issued and it goes through the company books like anything else.
• Cryptocurrency — by arrangement. The amount is fixed in pounds on the invoice and settled at the exchange rate at the time of payment, so neither of us carries the swing.

I don't take card payments — there's no card reader and no card fee built into the price, which is part of why the price is what it is. If a shop you're buying needs to take cards, that's Stripe in your own account, and separate from what you pay me.

4. Your right to cancel

If you're buying as a business — a limited company, a partnership, or a sole trader buying for your trade — the Consumer Contracts Regulations 2013 don't apply, and cancellation is governed by the signed agreement.

If you're buying as a consumer, outside any business you run, you have 14 days from the day the agreement is made to cancel without giving a reason. Tell me in writing at the email above. If you asked me to start within that period, you'll pay for what's been done up to the point you cancel.

5. Timescales

Any timescale I give is an honest estimate based on my workload at the time, not a guarantee. Most delays come from waiting on photographs, wording or sign-off, so it moves quicker if you're quick. If a date is going to slip you'll hear it from me before you have to ask.

6. What I don't guarantee

I do not guarantee search rankings, visitor numbers, enquiries or sales. Nobody honest does, because nobody controls Google.

I build on third-party services — hosting, payment processors, domain registrars, Google. I'll choose sensible ones and set them up properly, but I'm not responsible for their outages, price changes or decisions.

7. This website's own content

The text, design, code and images on this site belong to TTJ Systems Ltd. You're welcome to read it, print it and share the link. Don't copy it wholesale onto another website.

Work shown in the portfolio is used with the owner's agreement.

8. If something goes wrong

Tell me. Email ttj.systems.ltd@gmail.com with what's happened and I'll acknowledge it within one working day and come back with an answer within five.

If we still can't sort it out between us, either of us can suggest mediation before anyone starts talking about courts. It's cheaper and quicker for both.

9. Limits

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't lawfully be limited. Nor does it affect your statutory rights.

Otherwise, and subject to the signed agreement, my total liability is capped at the fees you've paid, and I'm not liable for lost profits, lost business or lost data.

10. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

11. Changes

I may update these terms. The date at the top shows when they last changed. Any signed agreement is unaffected by later changes here.