TTJ Systems Ltd
One person, start to finish

Who you’d be dealing with.

No account manager, no ticket number. The person who answers your message is the person writing the code — and here is exactly what you can hold me to.

Who you'd be dealing with

One person, start to finish

I'm Jake. I run TTJ Systems Ltd from East Sussex and I build everything myself — there's no team, no account manager, and nobody you'll be passed to. The person who answers your message is the person writing the code.

I've been writing software for years, most of it the kind where a bug costs somebody real money. Websites get built to the same standard, which is why they load fast, work on every phone, and don't fall over.

If you want to talk something through before committing to anything, send me a message. I'd rather spend twenty minutes telling you a website won't fix your problem than take your money and have you disappointed.

Based in
East Sussex
Company
TTJ Systems Ltd · 16940232
Hours
6am–6pm, seven days
How I work

What you can hold me to

Not a values statement for the sake of one. These are specific enough that you'd notice if I broke them.

You get an answer within 24 hours

Every email, every message, every day of the week. Usually the same day. If I can't give you a proper answer that quickly, you'll get a note saying so and when you will — you won't be left wondering whether it arrived.

You always know where the job is

While the work is on you'll hear from me regularly without having to chase. If something slips you'll hear it from me first. Being left in the dark is the biggest complaint people have about tradesmen and I'm not going to be that.

The price is the price

Nothing gets added without you agreeing it first, in writing. If the job turns out bigger than we thought, I tell you what it costs and you decide. You will never get an invoice for work you didn't know about.

You own everything at the end

Code, hosting account, domain, all in your name. No lock-in and no hostage-taking. If you ever want to take it to someone else, you can, and they'll be able to pick it straight up.

I'll tell you when not to buy

If a website isn't the right spend for you this year, or what you want already exists off the shelf for twenty quid a month, I'll say so. A job I talk you out of costs me a few hundred pounds. Selling you something you didn't need costs me a reputation.

You're dealing with one person

No account manager, no handover to someone you've never spoken to, no ticket number. The person who answers your message is the person writing the code, and that doesn't change after you've paid.

Everything above is written into the agreement you sign, not just onto this page. If I don't do what it says, you have it in writing.

How it works

Five steps

Most of it happens over email and WhatsApp, with a live link you can open any time. The three marked in pink are where money changes hands — nothing does until step three.

  1. You send me what you've got

    An email or a WhatsApp message. Your logo if you have one, any designs or colours you like, photos of finished work, and a few lines about what you do. Rough is fine — I'll tell you what's missing. If I'm not the right person for the job I'll say so now rather than take the work.

  2. A written quote and an agreement

    One fixed price, a list of exactly what's included and what isn't, and the agreement to sign. You've paid nothing to get here and you're not committed to anything until you sign.

  3. Deposit, then I build you a mockup

    Built from your logo and your designs, then put live on a temporary web address and sent to you as a link. Not a drawing — a real site you can open on your phone, click around and show to somebody else.

  4. You message me what to change

    Screenshots are perfect. Circle the bit that's wrong and send it over. I make the change and send the link back. We go round like that until you're happy — no meetings, no waiting on diaries. A stage payment is due when you sign it off.

  5. It goes live and I hand it over

    Onto your own domain, in accounts you opened yourself, so there is nothing to hand across. The final payment is due here and the site becomes legally yours when it clears. A monthly plan, if you want one, starts the month after.

While the work is on

You will hear from me regularly and you will always know what's happening. Being left wondering is the single biggest complaint people have about tradesmen, and I'm not going to be that. If something slips, you'll hear it from me before you have to ask.

Nothing gets added to the price without you agreeing it first, in writing. If the job turns out bigger than we thought, I tell you what it costs and you decide — you will never get an invoice for work you didn't know about.

Questions people ask

The ones that come up every time

Are there any ongoing costs after you've been paid?
Two, and neither comes to me. A domain name is about £12 a year, on your card. Hosting is free on the setup I use and stays free for most standard sites — if your traffic outgrows the free tier the host charges for the overage and that bill is yours, though I'll warn you before it happens rather than after. A shop also pays Stripe roughly 1.5% plus 20p on each card payment. There's a full breakdown on the prices page.
Whose name are the accounts in?
Yours, from the start. You open the accounts in your business's name — domain, hosting, GitHub and, for a shop, Stripe. I guide you through each one. Stripe in particular has to be opened by you, because it verifies the account holder's identity. You then invite me in as a developer where I need access, and you can remove me at any time without affecting the site. Nothing sits in a TTJ Systems account, so there is no version of this where I hold your website hostage. Any subscription that becomes necessary is one you sign up to and pay directly — I never put your running costs on my card and bill you for them.
Do you keep access to my site after handover?
Only if you want me to. I ask to stay on as a collaborator so that when you need something changed I can do it the same day rather than asking you to email passwords about. Changes are charged per job, or covered by a monthly plan if you take one. You can remove my access at any time from your own account, it breaks nothing, and if you'd rather I had none at all then say so and I won't ask again.
Do I have to take a monthly plan?
No. The build price is the build price and the site is finished and yours whether you take a plan or not. The plans exist because most people would rather somebody else remembered the backups.
Why not just build it myself on Wix or Squarespace?
You can, and for some people that's the right answer. Be honest with yourself about three things first. It'll take you three or four evenings, and your evenings are worth something. It'll look like a template, because it is one, and your customers have seen it before. And you're renting — stop paying and the site disappears, taking your search rankings with it. Mine is built once, owned outright, and there's no monthly fee unless you choose one. If money's genuinely tight, use Wix and spend the difference on a van sign. I'd rather say that than sell you something you don't need.
Do I actually own it?
Yes. The code and the hosting account are transferred into your name at handover, and you buy the domain yourself. If you ever want someone else to work on it, they can pick it straight up.
Why is the price a range and not one number?
Because a one-page site for a sole trader and an eight-page site with a photo library are not the same amount of work, and quoting both at the same figure means one of you is being overcharged. The five things that move it are listed above. Once you've told me what you need, you get one fixed number in writing, and that's the number.
What's the difference between a standard site and a shop?
A standard site gets people to ring you. A shop lets them buy without ringing you. If nothing you sell has a fixed price on it, you almost certainly want the standard site.
What does the response time on a plan actually mean?
It's how long before I start on it, counted from when you send it in writing, not how long the job itself takes. A photo swap is done the same hour I pick it up. A page rewrite takes as long as a page rewrite takes. A site that's down is an emergency on every plan and doesn't wait in the queue.
What if I want something changed and I'm not on a plan?
Send it over and I'll quote it. Small jobs are charged at £45 an hour, agreed before I start.
Are there card fees on the shop?
Yes, and they go to Stripe rather than to me — roughly 1.5% plus 20p on a UK card. You set that account up in your own name and the money lands in your bank.
How long does it take?
A fortnight for a standard site, three to four weeks for a shop. Most of that is waiting on photographs and sign-off from you, so it goes quicker if you have pictures ready.

Still got a question?

Email is best for anything detailed — I can give it proper thought and answer it properly, rather than off the top of my head.

Get a free price Email me
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